Service Information

Please make sure the containers are curbside and out the night before your pick up day. (this will reduce the chance of a missed pick up)
Please make sure there is nothing blocking the containers (ex: car)
Please make sure there is plenty of space between each container and the mailbox. (this will help to prevent damage to your property and the containers. The automated arm is like a claw, it opens to grab the container, then closes on the container to lift it up. We need space to be able to grab the container and when the driver brings the container back down, we don’t want to damage the mailbox if its too close.)
The containers need to be facing the street with opening of the lid facing street or hinge side away from street. (once the driver has picked up the container and starts to lift it to the truck, the lid then opens to release the items inside. If the cans are facing the wrong way, this will increase the chance of flying debris. Proper placement ensures the proper closure to keep the items contained.)
Our trucks don’t have the ability to pick up bulk items that are too big to fit in your containers. Please break down cardboard boxes. If you need to get rid of bulk items, you are more then welcome to bring those items to our location at 230 Van Wagner Rd, Poughkeepsie. We charge by weight. Please call for pricing.

Fee Schedule:

Late charges will be charged every month after 30 days from the invoice date.
Service may be suspended after 45 days for non-payment and a $30.00 reinstatement fee will be charged to your account.

Payment Options:

Paying Online https://secure.cardknox.com/rds/ We have a link on our website. It is a FREE service and you just need your 4-digit account number to ensure your payment goes to the right account. ***ALERT!!! This just came to our attention. Do not click on anything that says DOXO. (We just found out this company leeches onto online payment sites and it’s a company we do no use. We found out they also charge a fee after your submit all your personal information.) At the bottom of our payment site, it should show “CardKnox” and/or “Fidelity”.
Mailing a Check - Payable to Recycle Depot . Account number is needed on your check: 230 Van Wagner Rd. Poughkeepsie, NY 12603
Auto Charge: If you didn’t set this up at start up, we can set it up at any time. Please call 845-797-6628 to set up or update card. Click here for the authorization form
Bill Pay through your bank. Payments needed before the 30th of the invoice month to avoid fees. **Account number is needed.